“Mark, Just wanted to thank you for stopping by while my wife and I were reviewing cabinet options with Chris this afternoon. I was a big customer satisfaction guy when I was working in the energy management business and for you to take the time to come by and introduce yourself really tells me something about you and your organization!!!! Wish you and your staff continued success!”
– Ron S.
“It has been a pleasure working with Chris and we cannot wait for our new cabinets and countertops!”
– Carina N.
“My wife and I met you this morning at your design center in Elgin; we worked with Beth Hoffman. The purpose of this mail is to compliment you on the quality of the design services, color recommendations and purchase experience that we enjoyed in today’s meeting. My I say, Beth exhibited a special skill in listening to our needs, wants and expected outcomes; offering products and designs and colors that achieve these objectives. Thank you for participating in the kitchen design of our new home.”
– Bruce H.
“You (Allyson) and your company have been great to deal with as well as Patty. From the start to the finish I was very impressed with everything. I will recommend Seigle’s to many people and will use you again when needed for cabinets etc.”
– Mitch B.
“Just wanted you to know the countertops are installed and the plumber just left. We are over joyed on how it turned out. All the installers you deal with were very professional.
We know it has been a long journey. We are happy to have a kitchen back.”
– Ray and Dianne K.
“Just want to take a moment to complement two of your staff members for the service they provided. First a little background on us, we just moved into Symphony Bay in Lake Geneva. We needed some additional cabinets and our builder suggested contacting Jeff McCrory. He came out and was very helpful in outlining our options and then placing the orders. He gets a five star review from us. Then there was the office staffer, Michelle Bell who handled all the paperwork and scheduling of deliveries. She also gets a five star review from us.
I have spent many many years in corporate life before retiring and know that a companies culture and philosophy on customer service starts at the top. After receiving your thank you note, it is clear that great customer service in your organization starts with you. We absolutely love our cabinets and the experience we had in dealing with your company.”
-Rose and Al P.
“Seigle’s has the best customer service. They are thorough and go above and beyond the call of duty.”
“I am writing to express my appreciation to your staff at the Elgin facility for their excellent service addressing a problem with a cabinet installed in the Del Web home we purchased in 2017. I will happily recommend your company in our neighborhood blog.”
“Good News!!!! The backsplash install is complete!!! YAY. Ray even came out today to cover the silicon caulk with latex so it could be painted. I wanted to reach out to you and thank you for overseeing the final steps of the process. I so appreciate your help, Ray was wonderful to deal with and would highly recommend his services as well. It is an experience like this that makes me glad I went with a local family run business!!!
Stay healthy and again many thanks”
“We had a wonderful experience working with their sales person Kay. She took all of the worry out of the design process and came up with great ideas. We couldn’t be happier with the beauty and quality of our cabinets”
“Great service and on time delivery!”
“I We really appreciated the thank you note for our countertop order that you sent to us back in May. Sorry it’s only now that I’m finally responding, but the spring, and now summer, are proving rather busy. I thought retired life would be a lot less demanding than it is turning out to be! Even so, I wouldn’t have it any other way.
Anyway, the tops turned out great, as I knew that they would. Back in the early 90s, I ordered tops from you and they lasted all this time without any issues so there was no question as to where I’d get them this time. Admittedly, I did get prices from a couple of home centers, but their cookie cutter mentality completely turned me off. BTW, your man Chris who we worked with is top notch!”
“Wow so exciting!!!!!!!!! Thank you all for such an incredible job!!!!!”
“I sincerely want to say thank you for your patience and professionalism. I also commend you and Seigle’s for standing behind its products. The follow through and resolution of my sink issue was impressive. It’s refreshing to know that great customer support can still be found in organizations such as Seigle’s. Thank you again Chris for all of your help, and please pass on a warm hello and thank you to Mark for me. “
“The Seigle’s team were great to work with. The installation went smoothly, Mike and his assistant were courteous and asked for/respected our opinion. They also steered us gently in the right direction when needed. We have a 100 year old house, which presented some challenges and we ended up with an awesome, bright and workable layout that we love.”
“We worked with Kay Himmelman at Seigle’s. She was wonderful and the cabinets we picked are wonderful also. We did a whole house remodel so Kitchen, and 2 bathrooms. The cabinets are 5 yrs old now and still look amazing.”
“David Garcia did a fantastic remodel. I love my kitchen!”
“I enjoyed working with Kay Himmelman. She helped us with our kitchen and bathroom cabinets 5 years ago and then this past April with my tank toppers! She was wonderful.”
Check out this video of what this customer had to say about her newly remodeled Barrington kitchen below!
“Just wanted to thank you and your team. They stuck with us until our project was completely finished. We are very pleased with the results and the service of your team. We will definitely use Seigle’s for any future projects and recommend it to others.”
-Jon and Melody S.
“I was overwhelmed with my project to add in some cabinets in my kitchen. I worked with Chris at the Elgin office, he made it easy. I love my new cabinets!!”
“The salesperson was fabulous, helpful and fun. She worked hard to complete my request and I appreciate her assistance.”
“I worked with Marilyn, who was very helpful and prompt in returning my calls. Even though it was a small order, she took time to make sure I got exactly what I ordered. Was very happy with the service.”
“Just wanted to let you know how happy we are with your employees. Everyone; Jessica, Allyson, the 2 drivers, David, Tyler in Geneva, and Adam Brooks the installer, were always helpful all the time. Too often one feels inquiries to companies go into a black hole. Not with your staff. Everyone stayed on top of the orders and minor glitches at all times. We bought our first vanity from Seigle’s in 1986: so when it came time for a replacement you were the first and only place we looked. Now we have two beautiful baths and a kitchen. Thank you for superior service and products.”
-Paul & Sheila I.
Check out this video of what Tom had to say about his newly remodeled Western Springs kitchen below!
“I really enjoyed working with Amber. She was very helpful and knew her product.“
“Seigle’s was great to work with, particularly Amber was so nice, responsive and very helpful.“
-Robin & Bob M.
“I wanted to thank you for your fine, microscopic fitting of my cabinets I added on.
They worked perfectly and gave me exactly what I needed and wanted!!!“
“Thank you for going above and beyond and forward this accordingly for your outstanding customer service; the last time I purchased cabinet doors, I was unable to get this door“
“You guys are no. 1. Your expertise is right on! Patty was really good with measurement and detail.“
“Tracey from Mundelein is helping me with a kitchenette in a house we bought on Lake Waubesa in WI and she had gone ABOVE & BEYOND to help us! She is working on it as I text. So impressed & grateful with her help.“
“The remodel is complete and I love how it turned out. Pawel (ProInstall) did a phenomenal job!! No issues. Once the backsplash is installed, it will look even better, but I love my new kitchen!
Thank you for your partnership and keeping the train on track.”
“Both Amy and I have been very impressed with Seigle’s. Amber has been amazing! Thank you for making our experience enjoyable!”
“Amber at Seigle’s was a joy to work with. We spent a lot of time getting nowhere at other stores. We were referred to Seigle’s and shopping for our new kitchen cabinets became incredibly easy. I sent our kitchen measurements and a few photos to Amber along with a general idea of what we wanted and by the time we arrived at the showroom Amber had our whole kitchen designed already! We just tweaked a few things and picked out the style and countertops and we were done! Highly recommend Seigle’s. They did not install the cabinets because we have a contractor who is doing a full remodel for us.”
“We enjoy our relationship with you and your team. We look forward to continuing to work with Tracey. We have no interest in looking elsewhere when you guys provide such good products and service.”
“Large selection of cabinets that match our existing kitchen.”
“We had a great experience with Seigle’s and look forward to many more jobs together.”
“Seigle’s Cabinet Center helped out with my questions. They were excellent.”
“Thank you calling me a few weeks ago!
I can not say enough incredible things about Bailey!!! We clicked almost immediately and I loved her ideas and could tell she really has an incredible sense of design! She seemed excited and passionate for her line of work! As an artist myself, I feel like you just can’t be in this industry if you’re not passionate about colors and textures and functionality and truly knowing that there are many pieces to the puzzle! She truly brought our kitchen plans to life!
She took our previous plan for Cabinets made sense of our area. She not only made it far more practical with a few new suggestions; she also made it flow beautifully! I cannot explain how grateful I am for that to save us a problem later on in our project!
She took us from feeling overwhelmed initially to completely ensuring our confidence and helped me with colors, door styles to match the look we were hoping to achieve! She went above and beyond and helped me in areas that didn’t even apply to just the cabinets, because again as a designer she knows how all the pieces of the puzzle have to fit together! Seeing all the samples together and gaining some perspective and insight from her really sealed the deal for me! She took a corner area of cabinetry that was once awkward and made it look seamless in our new and improved floor plan! She made sense of our hutch which now is one of my most loved areas of our kitchen!!! She spent countless hours coming up with ideas for our island keeping my kids in mind and added in a few ideas for my Great Dane to really make this a family functioning space!! She was fabulous with working within our budget but was also not afraid to show us all of our options and from there we chose where we want to spend our money and I’ll never regret it! I truly have every single thing I could want in this upcoming kitchen! I cannot applaud her efforts enough!
Bailey worked LOTs of hours on this for us even answering a call for me whilst at home with her family! She truly did a remarkable job and I wish I could shout from the rooftops for everyone to go to Bailey L at Seigle’s in Geneva!!!!!”
“It’s been a pleasure working with Bailey and looking forward to a great relationship. As you know I spent many years working for Seigle’s and enjoyed it tremendously.
I hope the family is all doing well. When you see Harry please tell him I said hello!
Have a great day!”
“Amber was truly amazing from start to finish. She responded quickly, gave great suggestions, and took care of problems with positivity!”
-Mara and Steve B.
“Seigle’s customer service can’t be beat, from start to finish they are wonderful! Patty took the time to find the perfect pantry cabinet and answered all questions quickly. She’s the best.”
“Great products and great service.”
“Seigle’s is great! Worked with David Garcia – he designed a fantastic kitchen and I have a very small space.”
“This is now the second time I purchased this product. I am very happy, BUT the fact that the white was changed to interior maple and the bottoms. The cabinet bottoms don’t match if you get the glass doors.”
“It was a pleasure working from start to finish with all your fine employees. My sales rep. was knowledgeable and got my quote to me right away. The price was right within my budget and fair. I was kept in the loop about payment, delivery schedule and pick up instructions with. The whole process went smoothly and now I have nice cabinets in my laundry room.”
“I was there last Thursday and was hoping to see you (Mark S.) and Mr. Johnson. Chris took care of me and I appreciated his time and service. You still hire great people! I worked there I believe from ‘92-‘96 and to this day was the best place to work! The other lumber/hardware companies don’t compare to your legacy! Hope to see you this year! Be safe and have a happy weekend.”
“Thanks so much, Bailey! You are such a pleasure to work with!”
“I just wanted to send a quick email sharing how happy my husband & I are with the Seigle’s experience. Bailey assisted us with creating the kitchen of our dreams! She was very detailed, professional and gave us the one on one time we needed to make our decisions. Her creative ideas where exceptional! Thank you and Bailey. We will definitely recommend Seigle’s.
“Thank you so very much!!!!! I really appreciate your EXCELLENT customer service”
“Hope you and your family are well. We have been isolating at home since March 13th and so far so good. I am so happy to have our new kitchen during this time. It’s been a source of joy! You know I would be a reference for you in a heartbeat!”
“I know I met David – and has Jessica been working there for at least the past six months? If so, then I also met her. The first time I came in I worked with David and he was great; the second time it was a woman who was very helpful in picking out the type of door and paint color I was imagining would work for our new home.”
“Earlier in the year I was able to visit your showroom in Naperville. You have a beautiful showroom which is easy to navigate and has many different styles/colors of cabinetry represented. In addition, the sales staff was very helpful and answered my questions. “
“Enjoyed working with reps and they were very helpful.”
“After purchasing our new home, we wanted to add additional cabinetry that matched the existing cabinets. Seigle’s was our local Aristocraft dealer. We found them to be extremely helpful in deciding the layout and planning of the new cabinetry. Due in large part to their expertise, the cabinet install was completed without a hitch. We love all the new cabinets and were very satisfied with the service Seigle’s provided. Would definitely recommend Seigle’s.”
“I shopped several items as we were doing some remodeling, but weren’t sure which rooms to do and which rooms to wait on. I only ended up getting a vanity cabinet from Seigle’s, but I was so impressed with them- they were friendly, helpful, and patient, and made me feel valued even though I only bought one item. If I move forward with a larger remodeling project, like the kitchen, I would definitely go to Seigle’s.”
“Seigle’s Cabinet Center has an excellent selection of cabinets for both kitchen and bathroom. The guidance and expertise of their sales department made our remodeling experience easy and most pleasant.”
“I enjoyed working with Tracey because she listened and understood what I was trying to accomplish with our kitchen addition. She offered thoughtful advice on the layout of the kitchen, cabinets, and appliances. Tracey has a gift for putting together cabinet colors and styles with counters, back splashes and wall colors that are nothing short of beautiful.”
“I love working with Seigle’s Cabinet Center. Their designer Chris Catalano was so easy to work with and designed a great mudroom for me. He answered questions very promptly, the cabinets were ready on the timeline I was given, and the cabinets look great!”
“Thank you for such a great experience! We appreciate everyone on the Seigle’s Team, especially Chris Catalano, who helped us design our dream kitchen!”
“My Kitchen looks awesome. Everyone who came over for the holidays had rave reviews. Jeff does a great job working the layout in an existing kitchen. Everything looks great!”
“I continue to come to Seigle’s in Elgin because they have always gone above and beyond to assist with some of my very unique cabinetry needs. Most recently, they helped me match up a cabinet that I needed for a kitchen expansion project. Communication is always great and Seigle’s always delivers an exceptional level of professionalism. As long as this doesn’t change, they will continue to have me as a thankful customer.”
“I’d like to say that David Garcia has been WONDERFUL to work with. He’s been a calming presence during what is always a stressful process (remodeling on the whole, not cabinetry), and I’ve found him to be very knowledgeable and professional. He has assisted me throughout this project and I feel very comfortable and confident with his design and expertise. I look forward to installation and seeing our vision come to life. “
“Patty, the designer at the Vernon Hills location, helped us design a beverage center. It was perfect for our needs and the space it would go in. The cabinets are beautiful and we get a lot of compliments on them. They are well made and we have a lot of options for the shelves. The contractor they recommended for us did a wonderful job installing them. Seigle’s made it easy for us! I would use them again for another project and highly recommend them!”
“Chris was very helpful with the design, it turned out nicely.”
“I am completely loving it. Thanks for working with me on making this happen.”
“Hard to remember anymore what it used to be. The design Bailey did was really good and she had many more suggestions that have turned out to be very functional. “
“I would like to take this opportunity to inform you of the great service I have received from Seigle’s in the Mundelein location. Patti Steele has been very instrumental since the day I placed the order for my new cabinets last year and for the help I received this past week with the replacement of three cabinet doors. Not only was Patti very knowledgeable, but she was very kind and responsive to my needs. It’s very important to me to receive service in a simple, quick and efficient matter. She was great. Nowadays you really don’t get good service. Sales people are just interested in getting your order. Patti always answered my emails immediately and a resolution was received in a quick manner.
“Gil Pozen, our contractor at Quality Remodeling, recommended your company to us. We were so pleased with the synergy between the two companies and the end result of our kitchen space. Kim Hill is an amazing professional, who was always available to us for any questions or concerns. She helped us problem solve our kitchen space, which was filled with some difficult challenges. I would highly recommend her to others. “
“Thank you for running a company with integrity and standards that support the customer, along with the courage to address uncomfortable issues to better your employees and the customers experience.”
-Shelley and Brian A.
“I do just love it. Thanks for the vote of confidence. Thanks again for all you did and we tell everyone about Seigle’s!!”
“We are very pleased with our Seigle’s cabinets and Kim Hill was amazing to work with! We have been and will continue to recommend Seigle’s and Kim Hill to our friends and family!
-Eric and Meghan C.
“We couldn’t be more pleased with the cabinets which we ordered for the Summit St. house. We wanted to say, “Thank You” for all your help with selecting the cabinets…they are top quality. Your measurements were exact, which made it much easier. The old came out, the new went in with barely a paint line to be touched up. The carpenter who helped Carl install them said he rarely sees such precise measurements…usually something is off and adjustments need to be made to make cabinets fit.
-Carl and Lin C.
“I just wanted to let you know that Kim has been doing an excellent job in handling and helping me with my customers on the last few jobs. She sends me color layouts and renderings which I was never able to get before. I usually receive these in a few days and several have been on a Saturday of which I was not expecting.
The first job I took her to was a large kitchen remodeling job that I had sold without cabinets because the owner had given a deposit to another company who had designed the kitchen already. Joe brought Kim to the job site before he retired and with her fresh ideas, redesigned the complete kitchen. She also met my customer at the showroom in Mundelein to choose cabinets from the Decora line. They walked away from the deposit and never looked back because they liked Kim’s ideas and put their trust in her.
I usually don’t take the time to write but I did want to let you know that I am extremely happy with her services.”
“My wife Dawn and I want to thank you for your hospitality, professionalism and energy. You’re the best, man! It was truly a pleasure and a privilege to do business together on our little kitchen project.
Amber was amazing with her knowledge, creative ideas, responsiveness and follow up. We really liked working with her. She’s so genuine, easy to work with and just a total pro.
The delivery gentlemen, Mike Poll and Mark Wachtel, were beats and super friendly. They unloaded quickly (by themselves) without any damage while nailing a perfectly accurate shipment.
The cabinet installer, Scott Cole or Cole Enterprises, were quick, efficient and took care of all those little details that really make a difference in the final look. We loved working with Scott and his crew.
We FINALLY finished counter tops, lighting, range hood, appliances, back splash, painting, final touches, etc…I know Amber mentioned maybe wanting some photos upon completion. We are totally open to that if it makes sense for you all. To sum things up in a few words, we will recommend you, your designers, your contractors and your products to anyone that we come across with any interest in a kitchen remodel. High praise, sir!!”
-Matt and Dawn S.
“I just wanted to let you know how are kitchen remodel is going . We ordered cabinets from the Geneva store and Bailey Lashivia was just super. She assisted us with anything we needed and was a pleasure to work with. After the cabinets arrived Adam Brooks came out to install them. I cannot say enough about Adam. He is a true professional. His combination of craftsmanship and customer service is second to none. He will do whatever it takes to ensure the customer is satisfied.That is becoming rare these days. My wife Linda was getting a little stressed out after encountering problems with the floor installers and countertop installation. Adam put her at ease and we are almost completed. Just a couple more items to go and we will have a kitchen again. We will highly recommend you to anyone looking to remodel. Thank you for your quality of service.”
-Scott and Linda R.
“We are writing to you to let you know first of all that Bailey LaSchiava went above and beyond with her customer service throughout out cabinet process. She is a wonderful young woman who knows your products well and always responds to our questions and needs. Secondly, I want to tell you what a fabulous job Adam Brooks did for our installation. He also knows your products well and was very professional. Thank you for sending a card and if we need anything we will let you know.”
-Jan and Jerry A.
“The kitchen is great and we appreciate your help.”
“Thank you so much for your persistence and commitment to working with me to get our countertops made and delivered correctly. They were installed last week and it was such a relief to have them in place and ready to be used! I really appreciate your extra time to make sure the re-orders were completed. I also appreciate Seigle’s picking up the three countertops with defects so you can work with Carstin on the quality of their cultured marble products. So far, the solid surface seems to be a much smoother, higher quality material. Please pass on my thanks to the others at Seigle’s who helped out with the whole process.”
“We’ve been a client for years. You have a great staff from Alison to Mark Johnson, Charugi, front office to warehouse help all helpful good people. But I sure miss your Millwork department they were great. New salesman Cris is sharp glad to see him on board, I hope to use his expertise in the future. I can really relate very well to him. Thanks again, you’re doing good!”
“Thank you for featuring our kitchen in your newsletter. My sister and I truly love it! The transformation is amazing.
It was great to see you at the Trivia Bee. Thank you for sponsoring a team. I appreciate the support you give to the Literacy Connection and the support you give to the community. We need more people like you in our community, who volunteer for and support organizations that are vital to our cities, townships and villages. “
“You are one of the true first class businessmen in the industry that I’ve had the pleasure of working with over the years (and there aren’t many left!). Thank you for being such a great partner and for your continued support at not only B&D events, but even supporting the wine barrel company that my wife and I started years ago! The industry is small and I’m sure we’ll cross paths again soon.
The best to you, your family and to Seigle’s!”
“The pictures are great! I’d almost forgotten how awful my kitchen was. You, Amber and everyone else at Seigle’s are wonderful! I will highly recommend Seigle’s to anyone who needs cabinets. Have a marvelous day!”
“Just wanted you to know that the Dynamic Duo of Ray and Angie were out today to take care of the faucets. They are two very special people. The kitchen faucet that I thought was leaking, was due to a splash back, which Angie and Ray discovered when the spray nozzle was being used. They secured the water purifier faucet and were kind enough to replace the filters in the unit. Your friends couldn’t be more gracious and non-judgmental, due to my miss diagnosis of the main kitchen faucet not being installed properly. I appreciate your thoughtfulness sending such a wonderful couple to help clear up the situation.”
“Julie and I would like to say it was a huge pleasure working with Jessica in your Naperville office during our kitchen update and redesign. She was so understanding of our needs and extremely helpful to us when deciding the final look of our kitchen. We are so very pleased with the look and quality of our kitchen cabinets.
We will be recommending Seigle’s and Jessica to our friends when they make kitchen updates.”
-Gary & Julie N.
“My name is Ed and we purchased our cabinets through Jessica Dillman for our home project (we really like Jessica!).
I just wanted to send you a quick note to let you know how happy I was with the cabinet delivery. First of all I think it’s very smart of you (maybe other MFG’s do this too) to have the room designation on all the boxes. It made my life easy to have my driver, Chris, tell me which room the box went into (obviously I was taking boxes from Chris once he got to the door of the house).
A word about Chris: You’ve got a very nice person in this guy. I was impressed at how easy he was to work with, along with how conscientious he was. He is a hard worker, he was looking at how he could assist me without me asking, and he took care with both the cabinets and my property. I truly appreciate his attitude.
All in all this was a very positive experience. This will not be our last project by any means.
P.S. I appreciated receiving the personal note from you”
“Very happy with the delivery process. Compliments to Ernan for being very organized, he was great.”
“Other vendors should take note from Seigle’s drivers on how to properly complete a delivery.”
-Jerry & Nick JJB, LLC
“Good Morning Allyson!
Looked over the order & all looks great!
Thank you so very much for all your help yesterday, your most excellent insights & your kind “senior” price!!
I worked in sales & management for 45+ years & was a stickler for customer support/service. It is very rare to find someone with your exceptional level of customer service. Thank you for making this experience a very positive experience. “
“Tracey, The flow is so much better. It feels bigger with the lighter cabinets and that they go to the ceiling. Really happy with it. Still learning how to use my appliances…”
“You can trust Bailey LaSchiva with your new cabinets! She is extremely personable, and she will make sure you are satisfied with your product.”
“I am very happy we found Seigle’s, You, and Jessica, and excited to have these cabinets installed in such a frequently used meeting space. They’re going to look great!
I realize this type of project may not be something you’re used to coordinating with, however, Jessica has been most excellent to work with! This has made our process seem a very easy one once we connected with Seigle’s and we’ll work hard to continue this so that everyone experiences a successful outcome.
Once installed, we’ll have to have you all over sometime in first quarter to see the finished product since we’re so close in proximity. Thank you for making us feel welcomed, and my very best to you and your family this holiday season!”
“I wanted to get in touch to tell you what a positive experience we have with Lauren Marshall
It is not customary for me to take the time to do this but I have been so impressed with her professionalism, knowledge about her products and overall charm and helpfulness that I feel compelled to send you this note.
A contractor, Larry Pryz, recommended Seigle’s to us. We first visited on a Saturday afternoon arriving about 2:40. I was a bit disappointed as I was hoping for a large showroom. Lauren, in spite of our late arrival greeted us with enthusiasm and turned
The smaller than expected venue into a showroom. Opening drawers and pulling out samples we were soon aware of all the options. She showed your displays in detail and stayed with us for 30 minutes beyond your closing time, remaining enthusiastic and engaged. She was able to hone in on our design preferences, challenges we faced and budget.
Our further dealings: drawings, options, creative solutions, sensitivity to budget followed the same pattern. We are so pleased and will recommend Seigle’s and Lauren as a design consultant to others. “
-Lynn D. and Dan J.
“Very helpful and love their selection!”
“Tracey has been amazing to work with and has helped us create two bathrooms, kitchen, and mudroom we are very excited about.”
-Karen and Drew
“It has been a pleasure working with you and all of your staff for the last 26 years and hopefully more as I have a bit more gas in my tank! Thank Beth for all she has done for us, after picking up the reigns from Sally so professionally, a tough act to follow! I look forward to visiting a Seigle’s showroom in the near future.”
“Thanks Mark – we love our new cabinets and Kay was terrific in listening to our ideas and providing the end design we were hoping for.
“Everything looks great. Mike did a great job with the cabinets and Pierce was also outstanding with the countertops.
Thank you for everything. You were great to work with. Your suggestions, vision and patience with us has made this a great project. We would be willing to tell anyone that Seigle’s is a great company to work with.
I know we are a bit out of the way, but if you ever want to see the finished product, feel free to stop by. We still need to get the tile backsplash and floor in, so it won’t be a fully finished project for a while, but this phase is done and we are extremely pleased and grateful.
Have a great weekend.”
“We ordered one cabinet to be inserted into the space that once had a hood vent over the stove. The old false cabinet had to be removed and the new one installed along with an under-cabinet microwave. The cabinet we received was a perfect match. Seigle’s sent Scott Cole enterprises to do the work. We were extremely pleased with the way they handled the demo and re-install. The contractor was courteous, professional, extremely knowledgeable and efficient. He made sure to protect our floors and cleaned up afterwards. The cabinet is beautiful, the work was done very well and we could not be more pleased.”
“I just wanted to take the time to tell you how happy I am with the work Ray did today. Ray went beyond my expectations to fix multiple installation issues and is coming back to address a few small things that he needs additional trim to complete. I just want to commend you as a company for standing behind your installation. I am so looking forward to getting the countertop Friday next week! Again thank you Patty for coming up with this amazing layout and for helping to guide me every step of the way through my cabinet and countertop purchase. Thank you Mark Johnson for coming to my home so quickly and for taking action to fix all the problems with the cabinets and installation. And Lastly, thank you Mark Seigle for having a company that stands behind their work and cares about their customers satisfaction.
By the way, we just got our weber grill so thank you Mark Seigle for that!”
“The cabinets were delivered this morning and kudos to the young fellow doing the delivery. Very congenial and extremely efficient”
“Cabinets just arrived. Boxes all look good. We’ll look at the cabinets as they go in obviously. Driver was awesome. Had to help me rearrange the garage a bit and we was very gracious about it. More of Seigle’s great customer service!!!!
As always, thanks for everything.”
“I just want to tell you how much I am enjoying my new kitchen! The cabinets and counter tops are wonderful.
Kay was such a huge help and made my decisions so much easier. The layout she helped us with works so well and the little extras like the deeper cabinet over the refrigerator is wonderful. I can not believe how many baking pans, racks and cutting boards I can fit into it.
We were out of town last week so I just got my Facebook page updated this morning but so far several friends have commented on it. I hope my local friends will seek Seigle’s out for their next remodel.
Thank you again for the fine quality product, service and attention to every detail. We are extremely satisfied customers.”
-Don and Debbie R.
“Thanks again for your highly efficient staff too! Christine was awesome.”
Just a note to let you know how much my husband, Royce and I, appreciate your help in the case of the elusive countertop. After my phone call to you, Patty and Jerry (installer) called and everything seems to be on track. You’re not just an owner/president of your company, but a hands on guy who gets the job done and cares about his customers.
-Royce and Rosemarie
“I just wanted to let you know how Wonderful Ray was. He did a superb job– very conscientious. I appreciate you sending someone so capable! So thank you very much, it was a wonderful experience. He did the job right, easily and carefully. Thanks!”
“Dear Mr. Seigle,
My wife and I want to thank you for taking the time out of your busy schedule to engage us in conversation yesterday afternoon. We were pleasantly surprised. Thank you for the e-mail information for Jeff Hirter at Hines Lumber. I’m sure that we will be able to locate the door we were in need of. Please pass on our thanks to your staff for their attitude and willingness to help us, from the ladies in reception, the lady who completed our purchase, and the young man who helped load our cabinets in the car. Their unbiased professionalism is a reflection of your company’s culture. You should be proud.
We wish you the very best going in to the future.”
-Donna and Lester S.
“Thank you so much! The hinges arrived and I can now hide my garbage pail!!!! That cabinet got extra use I imagine!!! I thank you again and hope your boss will know just how helpful you have been. I searched hardware stores and big box hardware warehouses for over a year as we struggled with one hinge. When the second hinge gave way I was advised to improvise with a hinge that would show. My husband especially appreciates your service as this could have been “the last straw” and the beginning of an expensive makeover!!!!
Thank you for your service and speed!!!”
“The customer service at Seigle’s is totally awesome. Reminds me of having the “under promise – over perform” motto drilled into my head when I worked in the order processing department of Motorola Communications Division (now Motorola Solutions). It is a true pleasure to be associated with you and Seigle’s as a customer. Looks like the work on our bathroom will begin the 1st or 2nd week of June. Be in touch with you then!”
“On behalf on my wife and myself we wanted to reach out and say thank you very much. In this day and age it’s hard to find people/companies that take the time and care to reach out to their clients when things go a little array. The way Plute and Seigle’s handed the problem is more than we could have asked. Thanks again for being proactive and making sure the problem was resolved very quickly and without issues. We will continue to use Seigles for all of our cabinet needs as we put the finishing touches on our new home. It is a pleasure to have Seigle’s in our home.”
“Thank you for the patience and friendliness you extended us. We are so appreciative. “
-Lisa and Pete W.
“The sales support and order follow-up done by George Tolon at the Mundelein Center as well as the delivery excellence displayed by Mike Poll made it all a great experience and seamless. Congratulations to you whole team who take pride in what they do. I will surely recommend Siegle’s for their cabinet needs. “
“Gentlemen, I am a developer of high end homes for the past 40 years. I am now retired, but I am working with Kara for a property I own on Schiller and Astor. In one word Kara is a “professional” beyond most designers I have worked with during my 40 years in the business. She is an asset to your company. She is so well versed that she picked up an error that ABT made. Your reputation is totally enhanced with her as a key employee. Treat her well as she takes such pride in her work that she gives Seigles a wonderful name. With Best Regards, “
“The team at Seigle’s Cabinet Center has been providing us with excellent products and service for years. They are extremely knowledgeable about the cabinet industry & design trends. They are always available to assist with specific guidance for any of our buyer’s layout needs. A talented group that works diligently to create beautiful, successful projects. It is a sincere pleasure working with the Seigle’s Team!.”
-Red Seal Homes
“I was just at the Davis Road location working with Amber today. She was fabulous.”
“Allyson has been excellent to work with. She got me a quote on countertops yesterday, so I’m going to mull that over a bit and then probably make a decision on it over the weekend. She’s been a pleasure to work with.”
“Thanks, Mark. She has been fantastic. Our meeting with her was incredibly helpful, and she was super patient with us, despite our three year old terrorizing your store! Thanks again – much appreciated.”
“I just wanted to drop a note to say THANK YOU for Lorin’s outstanding service. We had a snafu with the drawer fronts of our cabinet – Lorin came over personally and replaced them. I am blown away by that level of outstanding service. I completely will recommend Lorin and Seigle’s for my future cabinet orders and I will refer Seigle’s/Lorin to my customers. Well Done! Cabinets look great!
It was thoughtful and pleasant for you to stop and chat with me while I was at your cabinet showroom the other day. The Seigle family and business enterprises have been a sustaining part of my business success. Thank you.”
“We had a lot of laughs over the “before” pictures. Glad no names were attached to them! Can’t tell you how much we are enjoying our new kitchen. All who see it are equally amazed and very complementary. So thankful for Tracey’s creative design and to Seigle’s Cabinet Center for a fun and hassle free remodel!
Now…..on to the bathrooms. See you soon.”
“The delivery guys were excellent. In fact they were so good I tried to tip them $100 and they said they could not accept tips and the best way was to just let you and Mark know how good they were. Again, they were very thoughtful and excellent!”
“Things are coming along well with our remodeling project.
I’d especially like to compliment and thank you for your design at the Cottage. It looks so good and functional. I’ve tried to redesign that space in my mind for 12 years, but never thought to do what you did. It is perfect.
Thanks again for your expertise and patience.”
“I have always been a Seigle’s fan. During the down turn people weren’t doing kitchens and the bathrooms that were getting done were cabinets from big box stores provided by the clients to save money. Things have changed and I feel things are moving forward even though slowly.
I have always put all my confidence in companies that can provide customer service. While I was a Jewel manager for 14 years this was drummed into our brains daily. What can you do for the customer? Today so many companies are being run without regard to customer service but focus on money. The customer comes first and will continue to drive whatever business you own. Dissatisfied customers will tell 7 other people of their bad experience, but a good experience only goes out to 3 others. Keep up the good work and I will continue to make a difference in your business.”
“Huge compliments to Jessica at the Geneva location. She is super patient, kind, fun, and professional. I am still in the planning phase but Jessica is making this a great experience. Thank you Jessica!!! Thanks Mark!! She is amazing! You should be very proud of her!! She make this process fun. I think you may have worked with my brother in law…Jason? So sorry !! LOL!”
“ It is said that a good business starts at the top and streams down throughout a company. I had the great fortune of working for an employer who had such a tremendous philosophy about life and how to run a successful business. It was so nice to WANT to go to work every day, simply because he was such a great person, boss, friend. He always welcomed his employees and visitors with a smile and handshake, always asking about how their personal lives were, what he could do to help, etc. Treated all of his employees as people, not just employees. Just a remarkable man all around, and I was so lucky to have worked for him.
The reason I told this quick story about this employer is because your company had that “vibe” from the moment we walked in the doors, all the way through completion of our project. After the first encounter on our initial visit to your showroom, I said to Jim that the feeling in the offices, every employee we had contact with, and meeting you was just like working for Charlie. He totally agreed. You seem to be the same type of employer, and it shows in all of your employees. So we want to also thank you for our great experience we had doing business with you. And like we told Bailey we are recommending Seigle’s to our sons and anyone else who asks about our “mini remodel” of our kitchen.
Thank you and best wishes to you and your company for a prosperous business for years to come.
“We received the cabinets; they’re already installed and look great. The counter people will be here tomorrow to measure, so our project is moving along! And a BIG thanks to you for all the time and effort you put into making all of this happen. We really appreciate the help you happily gave us. We are recommending you and Seigle’s to both of our sons!”
– Jim and Patti
“I didn’t expect this at all. I see why Seigle’s is used by so many builders. Service after the sale is extremely important along with a GREAT reputation. ”
“I guessing you think I forgot all about our ace kitchen designer. Your wrong if that’s what you thought! The kitchen was finally finished about 1 1/2 weeks ago and we have been on the go since. I don’t know how to say thank you for all the work you did and expertise you shared with us to make my kitchen so wonderful. The president of our HOA stopped by and I offered to show her our new kitchen. She loved it and wished she could do hers over again. I wish everyone had someone as wonderful as you to work with.
I love working in my new kitchen and just want to let you know how very pleased we are with the quality of the products we purchased from Siegle’s in addition to the pleasure of working with you. I tell everyone they should go to Siegle’s when they are ready for a kitchen redo and they will be very happy.”
“We appreciate the ability of the Seigle’s organization to work with us and our needs. They have a willingness to do what it takes to make this relationship work. We also love the product and value.”
“Again you and your company have been awesome. Not only is your product the best, but your customer relations are superior.”
“Good people, good products, and good service.”
“Thank you for the prompt responses. Because of actions like this, I would recommend you to other folks. This is exactly what I would expect.”
“We proceeded to Seigle’s in Elgin without an appointment where we met with Bailey Pinsky. While we were with Bailey, Mark Seigle, the owner and President of the company, came in and greeted us. Very impressive!”
–Mary Jo & Rich W.
“Thank you so much for the update of our kitchen on your website. We continue to love the design, appreciate the functionality, and just plain think it is very pretty. Jessica did a great job helping with pulling it all together and Steve Salsbury looked after all of the scheduling and daily details of kitchen remodeling. It was a good combo package! Happy Memorial Day!”
–Denise & Mark S.
“I LOVE the countertops. They were all done, installing them shortly after 9 am today. The crew was wonderful and knew exactly what they needed to do. Please pass along how pleased we are with both the counter tops and the wonderful group of men who installed it to management at Seigle’s. Tomorrow the plumber hooks up the sink and Friday appliances. Again, thanks a million for everything you have done to make this possible.”
“Seigle’s has given us exceptional customer service for over 30 years and offers quality products!”
“Appreciate the quality products and customer service. “
“My husband just mentioned how nice your driver was and I said, “the first driver was very nice too!” We had to wonder if he was the same guy. We just wanted to let you know where overall extremely satisfied with everything you did for us thank you so much”
“We had a wonderful experience with Beth Hoffman! She was kind enough to work around our work schedule to come look at our kitchen, she was very quick in completing our cabinet design and revisions. She was also extremely friendly, helpful and overall just a joy to work with. We would recommend her to anyone and we truly appreciate her help! Thank you Beth! :)”
“We appreciate that their [Seigle’s] product lines are diverse and really meet the current demands of homeowners. Beyond that, their customer service brings us back. Joe Newinski is our sales representative and the nicest person to work with. We always feel confident leaving our customers in Joe’s hands, knowing he is highly responsive and accurate with his communication. With the products offered and great sales members, we have always been very happy with our decision to do business with Seigle’s.”
“Tom just sent an email and said Seigle’s is our best advocate and our old sales manager just sent a text that said you did a great article on us. Thanks again for all your support. We greatly appreciate it.”
“Your handling of this has been greatly appreciated. All companies have problems from time to time, it’s how they handle them that matters and Seigle’s have handled themselves well I’d say. Thank you.”
“One of the nice things about Seigle’s is its one-stop shopping for our customers. They are able to meet with a designer and see all of the products and features that are available…Seigle’s value, customer service and quality of products offered makes choosing them a no-brainer.”
“I appreciate your concern and involvement. You take a lot of pride in your family’s/company name and reputation. First class….All the way.”
“We are still very happy with the results of our kitchen. Can’t believe it’s almost been a year.
We are starting to talk about our next project…the bathroom. Yikes! Beth-should I just come in with measurements?
–Theresa and Mike
“We were very happy to work with you all and our kitchen is holding up great! We will definitely recommend Seigle’s to anyone we know with a kitchen remodel in the future!”
“Very well done! You all are always ahead of the game of what other dealers do!”
–Ken Wigand, Area Vice President at Master Brand Cabinets Inc.
“Thank you for sending us the link to the before/after pictures of our kitchen. We are so happy with our beautiful new kitchen. We have received so many compliments from our friends and family. I wanted to let you know how much I enjoyed working with Jessica to make our kitchen the wonderful kitchen we envisioned. I appreciated all of her creative ideas, her attention to detail, her professional knowledge, and her friendly approachable demeanor. Each time I walked into the showroom—and it was many times—she always greeted me with a smile and was ready to have a collaborative conversation. She is such a great asset and representative of your company.”
“I just want to share my experiences with Seigle’s cabinet center. Over the last two years, we have purchased over 300 kitchens and 450 bathroom vanities through Seigle’s; I couldn’t be happier with the quality of our cabinets and professionalism of their staff. Good luck.”
“Great customer service.”
“I appreciate that Seigle’s updates the design center periodically to feature the current door styles and color trends that customers want. The kitchens Seigle’s designs work for our floorplans—they are efficient and within our budget. Also, the knowledge and experience of the sales team is something I rely on. They are always on hand to find solutions to problems, answer any questions, and accommodate buyer requests.”
“There are three great things about working with Seigle’s, first, they have an outstanding team of designers. Every project is only as good as the initial design. Second, they carry a wide range of cabinet lines, so they can satisfy everyone’s budget and taste level. Finally, Seigle’s offers outstanding support to me as a contractor. Every project has challenges, and when problems arise the staff always reacts immediately to solve issues.”
“My apologies for not acknowledging this sooner. I has just come to my attention that you made a very generous donation to our go fund me account. While everyone has been wonderful and we did have insurance, just trying to keep up with replacing every day needs has been difficult. My entire experience with Seigle’s has been stellar and I can only promise to recommend your company whenever possible. My kitchen is beautiful and I will send you a picture as soon as I can. We are humbled by the kindness shown to us during this terrible time [home fire] and look forward to the continuing support of our friends and family as we move forward. Thank you again.”
“…in the Fall of 2015 we purchased a house in Skokie. Location was perfect but the sixty year old bungalow had a dated, small and dark kitchen. We assumed there were limited options to update the cramped space. Tracey Paulson at Seigle’s Design Center assured us she could make the space both beautiful and functional. Opening up the doorway to the dining room brought in tons of natural light and gave the entire kitchen/dining room/family room an open feel. The combination of grey and white cabinetry gives the kitchen a beautiful, modern look. Most importantly she solved one of the home’s biggest problems – no mud room. We now have a bench seat for removing shoes and out of sight storage for backpacks and coats. The kitchen is now beautiful, functional and the center of our home. Thank you!”
“I LOVE the kitchen and it is not even done yet!!!!! I love the corner cabinets and the little pull out by the sink. You thought of things I did not even know I wanted, but love. The room looks wonderful, light and inviting. Can’t wait for the countertops on Friday. Absolutely gorgeous. Well beyond my expectations, but I am not surprised. You are amazing!!!”
“In the 5 years I’ve been working with Seigle’s, I have been very happy with the professionalism and responsiveness. They have a great selection of cabinets with many price points for any budget. They have a great sales staff and on-time delivery with very few problems. Seigle’s a true asset to my team.””
“I wanted to take a minute to let you know your employee Lorin Kirksey did a fabulous job of representing Seigle’s when he was out here on a few different occasions to remedy some of the issues that we had.
He was knowledgeable, professional, and helpful. I even commented to him that I was impressed with how he seemed perfectly capable of both planning, selling, project managing, and even installing cabinets—qualities that aren’t often found all together in a single person. I believe Seigle’s is fortunate to have Lorin on the team, and feel he would be a reliable, honest, hardworking salesman.”
“Products are good quality along with helpful sales people and a nice showroom. And lead time on products seems to be shorter than most.”
“Not sure if you remember us, from the condos that had a fire. I just wanted to tell you how much I am enjoying my new kitchen. We have been home almost 9 months but I thought I would send you a photo of the finished product. Love my tall cabinets, counter tops and hardware! Just wanted to say thanks!”
“Looks incredible! Thank you again for all your help. We love our new kitchen!”
“Seigle’s delivers a first class experience for all of our clients. The knowledgeable sales staff works closely with clients to make sure their cabinets are perfectly suited for their needs.”
“Thanks, you have been a pleasure to work with. I had a guy from a competing company come out 6 weeks ago and they emailed me quote a day ago. No thanks!”
“Just wanted to say I am so impressed with the cabinets, crown molding, and how it is beginning to look. It’s making me believe that I had to go through what I went through to get this. Almost brings tears to my eyes because you and Ron have performed a miracle in front of my eyes. The color and style is perfect. Thanks again and again.”
“We enjoy using Seigle’s for many reasons: prompt response to our needs, competitively priced cabinets, quick turn around when orders are placed, and service is done with little or no call backs. The list goes on, but after 25 years of using the same company, you can tell we are truly pleased.”
“Hey Mark, Congratulations on your anniversary! Thanks for your great work in my kitchen! WOW such a great job! I appreciate you and your crew!”
“Our new cabinet – with the drawers on the correct side – came today, in record time! I know that you and my wife have traded praises today, but I also wanted to thank you also. As I think I said before, Murphy’s law of life seems to require that what can go wrong, will go wrong. Few businesses however, have the character that you have shown to do headstands to make the wrongs, right. We still have more work to do, and I would NEVER consider using anyone but Seigle’s. And, if we can ever serve as a reference, we would be happy to sing your praises.”
“We are thrilled with our new kitchen, and appreciate the assistance given to us from Jessica. We have passed on your company’s name to many who have asked about the design of the kitchen and cabinets. Continued good luck to you and your company.”
“1. Exceptional Customer Service
2. Dedicated knowledgeable employees
3. Excellent Company Culture
These attributes line up with Silver Leaf Construction and Renovation core values to make it a great team effort all around.”
“The man who delivered our cabinets was so helpful and kind through the whole process”
“Thank you for another great year. Seigle’s is a great partner.”
“I worked with Mark as his architect for the Seigle’s North Avenue Cabinet Center location in Chicago. He was very professional and good decision maker, planner and project manager and showed his commitment to and understanding of customer service in his considerations for the store design and the training of his staff who are very knowledgeable in kitchen and bath design. “
“We wish to sincerely thank you for the kind and very helpful service. Without your help we wouldn’t have been able to repaid our Lazy Susan cabinet. You were a great help and we really appreciate it. What a bright and happy place this would would be if everyone was just as nice as you have been to us.“
–Mike & Ann
“Just wanted to say thank you so much for your help. The cabinets came last Friday, and we took the doors to get glass inserts. We went with frosted glass, and they go with the countertop so well! (Just need knobs, then we’re ready to host!)
Thanks again for your help. It was a good experience and we’ll be back for our kitchen someday too! “
“I just wanted to say to anyone interested in Seigle’s Cabinets as a supplier for your cabinets that I had a great experience with this company for my new kitchen cabinets. I am very happy with my cabinets along with the help and guidance I received from Lorin Kirksey. Lorin helped design a wall of cabinets enclosing a double oven along a wall with a chimney. Absolutely great, took a problem and turned the wall into the highlight of the room! He spent a lot of time with me and the carpenters doing the project. I highly recommend Seigle’s and Lorin as your consultant. I had one problem with a cabinet door and it was promptly resolved. Great place and staff to do business with.“
“We are so happy with the kitchen and Tracey was great to work with. We would recommend Seigles to everyone!“
–Patsy & John
“Your organization makes it difficult to even consider other cabinet suppliers. It’s almost unfair.
It makes our job that much easier, working with a company that is on top of their game, like Seigle’s! We enjoy doing business with you, and your whole group!“
” Recently my husband and I stopped in to look at your showroom, as we are in the process of updating our kitchen. Lorin Kirksey was so helpful with our questions and took the time to explain your products to us and make recommendations. He really listened to us regarding our limited budget and sent us a plan that was beautiful and functional. I was very impressed with his level of customer service!“
” I have been working with the Seigle’s family for over 20 years purchasing lumber, millwork and cabinets. During that time every member of their staff I have worked with has shown a high level of knowledge, experience, courtesy and a commitment to finding solutions for every project. We currently purchase cabinets and kitchen/bath countertops and work with Sally Gange on design and planning. Sally personally meets each of our customers and walks them through the standard layouts, customizing requirements and assisting them through the process. We focus on customizing to meet every customers specific needs and desires and on several occasions Sally has been an important part of the pre-contract design, pricing and sales process. Seigle’s provides us with top quality materials and competitive prices on those rare occasions that a problem occurs, Seigle’s has always done the “right thing” to quickly resolve any issues.“
” I am actually helping a developer friend of mine right now in Illinois and we are using your company for cabinets. You have a great sales rep named Beth working in your New Lenox office and she has been wonderful with us and the buyers. Not to mention, this location is combined with Paramount / Crest Lighting so it has been great for our buyers for convenience. “
“I want to thank you for your fantastic and personal service. I not only would recommend your company for quality service but your consultant Tracey was beyond helpful and extremely knowledgeable in her design of our kitchen. I again thank you and your wonderful staff for making our home a beautiful place to live. My wife,Annette and I thank you for making our remodeling project turn out so successfully!“
“My meeting with George was just as expected, thorough and detailed. He has made the process a pleasure. I am pleased to have been able to place the order with your company and look forward to receiving the quality product I believe it will be. Thanks again for your assistance.“
“I have been in the Seigle store on North Avenue a few times and talked with Steve Frye. I have been shopping in several home remodeling stores and Steve is by far the most knowledgeable, helpful, has a pleasant attitude and overall interest and friendliness. Steve is a great asset for your company and I will not hesitate to recommend him to friends. When Steve has been away his associate Mary has also been very helpful.“
“Driver has delivered and already left. Thanks for getting this in so early. The driver was great too.“
“I love the flexibility working with Seigles and specifically Sally Gange, to intermix different brands and styles of cabinets to give the homes the high end custom look with different features and still being able to be in the homeowner’s budget.
In addition to their great products and customer service, Sally has fantastic ideas and spends as much time as needed with the homeowner to ensure their dream becomes reality. In addition, Mark has always been an integral part and he does an amazing job of making sure everyone and everything is a first class operation. His name has always been synonymous with quality and service.“
“We use Seigle’s for their exceptional customer service, wide range of available products, and for their quality and value. “
“I have always appreciated the Respect, Resourcefulness, Response, and Resilience of the Seigle’s team.“
“I have a long history with Seigle’s, they are our best bet and value for cabinetry and tops.“
“It is great to do business again with people who have never disappointed me in the past. Joe has been right on top of my order as always and I already have delivery date that fits right in with schedule.“
“It’s always a pleasure doing business with such a class organization! “
“I wanted to drop you a note about my overall experience with your company. I stopped in unannounced and Allyson welcomed me in and showed me around. It took over 30 minutes to explain the process and products. I then worked with Mike who gave me the same level of outstanding service and attention. It’s very refreshing. Love the cabinets, couldn’t be happier. “
“I’d once again like to thank the whole Seigles team for their prompt responses and working with us on urgent deliveries. You guys really do exemplify outstanding client service and have been key in allowing us to continue to be successful on our project. “
“I just wanted to thank you so much. The cabinets just turned out beautifully and I love the glass on the china cabinets. I really appreciate it.”
“It was nice to meet you at your office about a week ago. Thanks for taking time to introduce yourself. As I mentioned, we have been installing Seigles Aristokraft cabinets for many years through our builders and our client’s projects. I have worked with Jeff McCrory, Sally Gange and your store in Geneva (Jessica Lange). We have received excellent service and value from each of them.“
“I wanted to compliment your delivery representative Mark. He was extremely courteous, professional and efficient. You could tell he enjoyed his position despite it was only 12 degrees outside! It’s always refreshing to come across employees who deserve to be recognized for their contributions to an organization. After all, employees are the foundation of any successful business and Mark is truly an asset to yours”
“We really enjoy doing business with your company and the product speaks for itself.”
“I would like to thank the Seigle’s Cabinet Center for the warm welcome I received when I visited the Cabinet Center today. I look forward to doing business with you in the future!”
“I also want to thank you, Sally, for helping me through the last three years with the cabinet orders. You have been GREAT to work with. I hope that I get to do another project like Glenmuir, in the near future and look forward to working with you again. Have a wonderful Holiday!”
“Wanted to let you know all the parts worked out and it looks better than I thought it could! The dark color all the way around looks finally finished off! So glad I kept it simple, with the chairs you wouldn’t of seen the decorative doors anyway. The door ends for the white cabinets really just give it a finished off look! I cant thank you enough for working with me. Every little thing I do to the house makes me feel like it’s more me! Cant wait to order the buffet area..The guy who installed the island will be doing the buffet too.
Thank you again for helping me with such a small order but making me feel it was a really important design decision!”
“The hinges arrived on Friday and were a perfect fit. Thanks so much for your help. I know this was a minor issue, but it has been a while since I have experienced customer service that exceeded my expectations. Kudos to you and Seigles for providing an outstanding customer experience.
Have a great holiday!”
“Scott was here on Tuesday for the installation and everything looks great! The hood is very impressive – quality workmanship. Thank you for connecting us with Scott since he too does wonderful work and is easy to work with. Mike, the design of the island is perfect more than I anticipated. Mark, you have a fine team standing behind you and thanks for standing behind your product and service. It was all worth the wait.”
“At the beginning of August, my kitchen sustained damage due to a leak from the apartment above me. Not only was I upset about the damage to walls and ceiling but I was also upset to learn that the tile, wallpaper, and cabinet doors could not be matched as they had all been discontinued.
However, your company came to the rescue and the cabinets with specially ordered cabinet doors were ordered. Everyone at the Cabinet Center was very helpful but I want to mention Steve Frye in particular. He measured for new cabinets, kept me informed during the process, and delivered the cabinet doors last week. This was something I did not expect. I truly appreciated his knowledge and kindness.
Too often people only write letters with negative comments. I wanted you to know how pleased I was with the service and would highly recommend your company to others.”
“I recently had a very good experience with one Allyson who helped me with a locating a cabinet part, she followed up on what I wanted and gave me details on that item.
It’s a pleasure to interact with her.”
“Jessica has been friendly, professional, responsive and thorough. We have ordered our new kitchen cabinets with her expert aid and advice. Actually, I first came in touch with your product and service when shopping at Carlson’s. I ran into Lorin Kirksey. He too, was incredibly helpful and I appreciated his friendly, low pressure sales approach. He astutely handed me over to the capable Jessica after helping with an initial design.
Thought you might enjoy knowing how pleased I am to be working with Jessica on such a complex (and stressful) project as a full kitchen remodel. So, so far so good. Looking forward to inviting Jessica and you to an unveiling party when all is done.
Thanks for hiring such good people.”
“Thank you Allyson for your attentive persistence in supplying the much needed hinges for my kitchen cabinets. They arrived last Saturday & I was able to replace them yesterday. They work beautifully.
You are a credit to the Seigle’s organization.”
– Mark J.
“An old time ex- employee who just happens to be on the web and came up on this site, and would just like to give a shout out to the greatest working relationship I enjoyed in my entire working career and that was working for Seigle’s Home and Building Center, with fond memories to Harry and Mark Seigle, who always made you feel like you were the one that made the company be as great as it was. I picked up a lot of valuable life skills that I carry to this day, and anybody that is shopping at Seigle’s you are getting the best in quality as well as the very best in service. I proudly attest to these things because they were instilled in me years ago.”
– Cleotha D.
“A couple of years ago we went to a big box store to inquire about redoing our kitchen. It was overwhelming,confusing, and no one seemed to really care. So we put it off.
Recently, we decided to go to Seigle’s. We walked into the showroom in Elgin and immediately decided that we were going to use them to purchase our countertops and our cabinets. Mark and Sally were very informative. Sally designed a gorgeous and functional layout. She walked us through the entire process and patiently and promptly answered our MANY questions and concerns in person,via e-mail, and by phone from beginning to beyond completion.
Our kitchen is unbelievably beautiful!!!! We used Kellenberger Construction who anticipated all of our needs; they were professional and efficient and made the remodel tolerable.
Our experience could not have been better! We would recommend Seigle’s Cabinet Center and Kellenberger Construction to anyone!”
– Et and Hank S.
“In the 20+ years I have been doing business with Seigle’s, it has always been a pleasure. Your employees are professional and honest, your products speak for themselves and you do what most companies don’t…reward those in the trenches that help sell your product. I hope to continue in my next position with the Seigle product.”
– Therese S.
“Stacy, I love the results of our finished kitchen remodel. Thank you for all the help you gave me on this project. I really appreciate your efforts! I will be happy to recommend you and your company to any of my friends who are looking to remodel. Thanks again.”
– Grace K.
“I just wanted to take the time to thank you (Mark Johnson) for coming to my home to take a look at the bathroom cabinet fronts. I received four new cabinet front doors and one new pull drawer front as well. I am very grateful for your efforts to help me solve my cabinet problem. As your business card says, your company delivers value, keeps promises and strives to be the best. If I ever remodel my kitchen or bathrooms, I will definitely purchase the cabinetry through your company. I will also not hesitate to recommend your company to friends and relatives. In an economy where people must be conscientious of their purchases, it is refreshing to find out firsthand that Seigle’s stands behind their products. Again, thank you for your assistance!”
– Tanya F.
“Dear Edward, I thought you might be interested in my completed message and organizational center post on my blog. The center uses the cabinet that I purchased from you. I love how it all turned out. Here is the address of my blog- Sew Much to Give.”
– Deborah D.
“Mark Johnson, I can’t tell you how much it meant for you to drive in from Elgin (in the rainstorm no less) to see what was going on with my cabinets. I have never had such good customer service. You are very good at your job! I hope your business continues to grow for years.You made my life much easier.”
– Trudy M.
“Amazing setup. We talked about your showroom all the way home. Our needs were small but we both were amazed at the personalized service and true concern we received from your associate. She was personable and you could see she enjoyed her job. I’ve always been a believer in giving recognition for good service.”
-Rich and Donna
“I wanted to take a moment to drop you a line. In my line of work, I meet many CEOS, business owners, etc. I have never come in to an employer, as a businessperson, or as a customer and had company owners introduce themselves, be thanked for my business by them, and then receive their personal contact info. Frankly, it was extremely impressive and from my personal experience that attitude has also been what I experienced with Stacy Carsello, up in Mundelein. Even though my purchases have been very small, the service has been absolutely top notch.
I can guarantee that moving forward, maybe in several years, if I needed to do a kitchen remodel; I would come back to your team, because of the kindness that was shown to me by you as company President and Stacy in sales. While I have only needed to purchase small items, I felt as if I had spent tens of thousands of dollars. Plain and simple, it is just smart business and really impressive.”
– Brad G.
“Eighteen years ago, I had walked into the doors of Seigle’s on North Ave. Even after all those years, I still remember the positive experience of working with your people (Mike Amato) for my kitchen remodeling project.
After eighteen years of service, the cabinets needed to have some hinges replaced. I talked to Allyson in your Elgin facility. To best match the hinges that needed replacement, I drove out to your place in Elgin from Morton Grove. Allyson knew immediately what I needed. In my brief time, with Allyson, You had stepped into the reception room and introduced yourself. Few things surprise me, but when the President of a company takes a minute of his time to introduce himself and give thanks for previous business, I was very impressed. As I used to believe, you must also. “MY CUSTOMERS ARE MY BUSINESSES LIFE BLOOD”
Thanks again to you and to Allyson. I’ve shared my experience of last Thursday with Seigle’s with numerous people. Seigle’s will always be my first and only recommendation for cabinets.”
– Bill E.
“June has been an absolute rock star! And I really appreciate the personal attention you’ve given to me and Richter Studios.
It’s refreshing to find that there are still entrepreneurial companies out there to work with who are willing to go the extra mile.
As I said to June, I would never consider going elsewhere so I’m confident we’ll work together again.
– Ed G.
“Fantastic service!! Fifteen years ago we used Seigle’s to design and provide cabinets for our kitchen. We were thrilled at the time with the quality of the service and cabinets, including the 120 or so hinges. After over 15 years of use, some of the hinges began to fail. When the first ones failed, I contacted Seigle’s and they immediately sent out replacements. Just this past August I called again to say that more of the hinges were not working. By the end of the week, I had a box with enough pieces to replace every single hinge as needed. I believe this is an example of very unusual customer care-taking. Thank you so much for your help. We loved working with you when we did the kitchen and this is the second time you have helped us out.”
– Judith L.
“I would like to recognize Mike Manke for his support and undivided attention to detail in our kitchen design. My wife and myself are very excited especially as we are putting the kitchen together ourselves. It has been a comforting process being able to work with Mike to see our ideas transform on paper, there were many, and come to fruition. As the weeks have unfolded we are able to visualize our new kitchen with each incremental piece of the puzzle in place. Now that the appliances have arrived, final assembly is a short time away. Thanks again to the folks at Seigle’s. We are sure many of our friends will be inquiring about our new kitchen, we will speak highly of how they came to be.”
– Marc S.
“Another cabinet vendor had assured me I was getting rock bottom prices. The Seigle’s quote beat their price by far, and I liked the cabinets even better.
We couldn’t be happier with the entire process. Tracey Paulson, sales and design consultant, was available to answer all of my questions, help me find the best product for my needs, and everything was even delivered ahead of schedule. I would recommend Seigle’s to anyone in the market for cabinets.”
– Janis D.